Mission, Vision, Values

 

Mission

Provision of high quality air navigation services (in ATM, CNS, MET, AIS domain) to civil and military aircraft, in order to maintain and enhance safe, orderly, and expeditious air traffic within the airspace of the FIR/UIR Beograd and the airspace of other countries, under bilateral state agreements, as well as provision of training of air navigation service provider personnel, flight training, flight inspection services and aircraft maintenance services.

Capability to provide various services at the highest quality level as well as adaptability to the changes concerning method of business activity of Air Navigation Services Providers in Europe, caused by the changes in European legislation framework, concepts and initiatives coming out of it.  

 

Vision

Applying new technologies, operating procedures and together with expert personnel, SMATSA LLC becomes the leader in southeast Europe in the provision of air navigation services in the airspace of the states in the region and wider, keeping the requested safety level, acceptable level of delays and cost efficiency.  

 

Values

Accomplishment of our mission and our vision is possible only through a long-term sustainability of our successful operation based on the commitment of all our employees to the following values:

  • We provide a safe and reliable service,
  • We appreciate employees’ knowledge, experience and  devotion and invest in their constant upgrading,
  • We keep up with new technologies and innovations,
  • We are devoted to Air Traffic Management development,
  • We insist on the quality of the services provided,
  • We pay close attention to the requirements of all our service users,
  • We are dedicated to promotion of cooperation with other service providers within the region and outside of it,
  • We offer equal employment opportunities and a healthy and safe working environment for all our employees,
  • We are committed to the environmental protection,
  • We are a socially responsible organization.